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After a new version of device firmware is pushed, accounts in China can receive it, while accounts in the US cannot. Why is that?

Last Updated on2023-10-24 07:21:11
This depends on the region of the data center of the IoT platform when a new version of device firmware is pushed. If the region of the data center is China, only accounts in China can receive the firmware update notification. To send the firmware update notification to accounts in the US, the region of the data center must be changed to the US before the firmware is released.

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