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After the IPC SDK (3.34.5) was integrated into the Tuya App, pulling H.265 code streams on some device models failed. However, code streams can be pulled on Tuya App. Why?

Last Updated on：2023-12-07 06:07:47

This error may occur because the hard decision decoding of some mobile phone models does not support the resolution of H.265 code streams. We recommend that you upgrade the App IPC SDK to 3.34.6 or above. Decoding compatibility is supported by new versions. If hard decision decoding is not supported, soft decision decoding will be performed.