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What is the time limit for issuing invoices and mailing invoices?

Last Updated on：2023-12-18 03:52:03

Hello, the normal time limit is as follows:

If you have purchased a debugging module, after Tuya has completed all deliveries and you have confirmed receipt of the goods without any errors, click "Confirm Receipt". The finance department will issue an invoice within a month, and you can download the invoice yourself.
If you are bulk purchasing trial production/mass production modules, the default is to issue a digital special invoice. When your mass production order status is "Order Completed", the finance department will issue an invoice within a month, and you can download the invoice yourself.
If you have purchased a finished product order and have not yet opened a self-download channel, you need to contact the account manager to send the invoice. Tuya's finance department will issue an invoice within a month after the order status is completed/account manager applies.
If you purchase value-added services (such as: purchasing OEM App, listing OEM App, etc.), the default is to issue a special invoice. After the status of this value-added service changes to "Completed", the finance department will issue an invoice within a month, and you can download the invoice yourself. If you have any questions about issuing invoices, you can consult your business manager.