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The hardware synchronizes the status with the control panel, and on/off commands are delivered. However, the control panel does not perform the corresponding actions. Why?

Last Updated on：2023-11-08 06:23:59

Check whether the device is offline first. If the device is offline, re-pair the device with the network and try again. Test the control function near the Zigbee gateway. If the hardware cannot be controlled, check whether the gateway's firmware version is too low. If so, update the gateway. 