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Why can't I add a firmware version?

Last Updated on：2023-01-30 09:47:31

This is because the firmware version is part of the basic firmware information and can only be edited by the firmware owner. After the firmware owner publishes firmware, the platform will push a new version of firmware to you. You can perform the over-the-air (OTA) upgrade or update the firmware version of the product.

If firmware belongs to Tuya, only Tuya can add a firmware version. In addition, if the PID is an original equipment manufacturer (OEM) PID and the firmware owner is the owner of the source PID, you cannot add a firmware version.

In such cases, when the firmware is upgraded, an upgrade package will be pushed to you for your verification.

To upload custom MCU firmware, perform the following operations: In the Hardware Commission step, click Add custom firmware and add custom firmware. In the Product Configuration step, click Settings in the Firmware Updates Center section. On the page that appears, select custom firmware from the drop-down list and click Add Firmware Versions.

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