OEM product refers to customer provided unique link via product owner (hereinafter referred to as the factory), who can directly create a new product similar to factory product configuration information to customer account. Meanwhile, factory can directly help customer managing this product, and using customer's product to place order and produce finished goods for customer.
Operational Procedure:
- Factory could find the product that customer wants for OEM in the product list of Tuya IoT Console - Product - My Product. You can also quickly filter product by clicking the Search button next to Show Only OEM Product.
- Click the Manage Product link in the action bar of the corresponding product, and click OEM Product in the pop-up box.
- Understand Operation Mode and Notes.
- Click “Confirm” in the pop-up box to automatically copy the link.
- Send the link to customer, and when customer accesses this link and creates a product, the same product similar as current product will appear under customer's name.
Notes:
- Currently only products that are in mass production and using Tuya firmware are supported to get online OEM link to create a new product.
- If factory's product has already enabled the smart speaker access service, when creating a new product, customer can select the required service directly within the smart speaker service range already enabled by the factory's product.
- System will automatically establish a management relationship between customer's new product and factory space, and subsequently factory can continue to manage product for customer and place order for this product.
- If product uses Tuya custom firmware, when factory uses customer's product to place order for the finished product in future, the finished product data of the corresponding order will belong to the customer by default.
- If current product uses Tuya General firmware, when factory uses customer's product to place order and produce finished goods, please make sure MCU file is burned with product ID of the customer, otherwise the finished goods data will not be attributed to the customer.