Tuya Smart Help Center

Testing and CertificationGuidelines for Testing Industry SolutionsBody fat scale

The measurement data is not automatically allocated or the data is allocated incorrectly?

Last Updated on2020-10-27 10:02:18
The measurement data is not automatically allocated or the data is allocated incorrectly?
[No automatic allocation] Problem analysis: 1) Please make sure whether the function is correctly turned on 2) The first data of each user needs to be manually allocated. Suggestions: 1) Confirm whether the device is automatically allocated 2) Confirm whether the current user is weighing for the first time. [Assignment error] Problem analysis: The user's current weight has a large deviation from the historical weight data. Suggestion: It is recommended to re-allocate the latest weight before turning on the automatic allocation.
Click for services and help