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Why does the dynamic password verification of the Wi-Fi door lock fail to verify when opening the door?

Last Updated on2023-01-30 09:47:19
1. Is the reported time in Green Time?
2. is there more than 5 minutes between the reported time and the current time interval?
3. Is there a problem with the reported data format?
4. Is the reported dynamic password consistent with the dynamic password generated by the app? 3. Is the reported time in Green Time, and is there more than 5 minutes between the reported time and the current time interval?
It is suggested that you can try to re-distribute the device and try again after re-distributing the network. If the local clock problem is ruled out and still cannot be resolved, please provide a virtual ID and contact Tuya staff for troubleshooting.

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