Tuya Smart Help Center

Cannot add the device remote control to the universal remote control

Last Updated on2020-09-16 07:33:49
Cannot add the device remote control to the universal remote control
Dear user, we are sorry for your inconvenience. Please check in the following ways:
  1. Delete the device in the universal remote control, and then remove the universal remote control in the App.
  2. Add the universal remote control to the App again, and then add your device.
  3. If you cannot find the device you want to add, you can use the DIY function to learn the remote control of the device.
If you can find the device but cannot save it. Please provide your device brand and model, as well as a screenshot of the related error page for us to troubleshoot. Thank you for your support and understanding.
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