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How to recover the PID deleted by mistake on the platform?

Last Updated on：2023-05-18 07:14:51

If the PID is accidentally deleted, it is determined that it needs to be recovered, and the account to which the PID belongs needs to initiate an application. Please use the current account to log in to the IOT platform, enter the "Support" center, and submit "After-sales technical support"-"Development issues" . After submission, Tuya staff will conduct assessment and risk confirmation, and perform recovery operations within 2 working days after confirmation. The work order template is as follows: Work order title: Apply to recover deleted PID content: xxx pid: xxx (best provided if you can remember) Product name: xxx Account contact: xxx Contact information: xxx Other description of this pid: xxx (for example, what kind of product can be provided, when is it deleted, etc. can you locate the pid information, the more detailed the better)