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How long does it take to receive the invoice after purchasing a module/service? How do I obtain it?

Last Updated on：2026-03-26 05:58:06

Invoice issuance timeline after module purchase:

1. Debugging modules: Invoices will be issued within 10 business days after all Tuya (the platform) has shipped the modules and confirmed receipt. You can apply for either a general digital electronics invoice or a special digital electronics invoice.

2. Trial production/mass production modules: Special digital electronics invoices will be issued within 10 business days when the mass production order status is "Order Completed".

3. Value-added services: Special invoices will be issued within 10 business days after the service status is "Completed".

After the invoice is issued, users can download it themselves through the platform. The specific path is: Tuya Developer Platform > Procurement > Transaction Management > Invoice Management. Find the corresponding order and click download.

If you have not received your invoice due to an overdue date or other special circumstances, please contact your business manager.