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What is the status of the work order?

Last Updated on2020-10-19 11:03:04
What is the status of the work order?
1. To be dispatched: After the new question is submitted, wait for the dispatch of specific technical support personnel.
2. To be processed: the work order has been assigned to specific technical support personnel, waiting for the corresponding personnel to process; or after you reply to the new content in the original work order, waiting for the corresponding personnel to process.
3. Processing: The technical support staff has responded and is processing your issue.
4. Waiting for your confirmation: Tuya technical support staff gives a docking solution or answer, waiting for you to confirm whether the problem is solved.
5. Waiting for your feedback: The current work order requires you to cooperate with supplementary information.
6. Completed: The work order has been processed and confirmed by you.
7. Closed: You canceled the work order halfway, and the work order is automatically closed.
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