Tuya Smart Help Center

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How can I obtain support from Tuya Support Center?

Last Updated on2020-10-19 11:03:56
How can I obtain support from Tuya Support Center?
Tuya Support Center belongs to the smart service system of Tuya. It aims to comprehensively improve business quality and efficiency.
As a communication tool of the platform, Tuya Support Center enables you to communicate with Tuya during the product development and after-sales processes.
Tuya Support Center consists of a development communication zone and an after-sales technical support zone.
You can submit product development issues in the development communication zone and ask after-sales questions in the after-sales technical support zone. Tuya provides a professional technical support team to answer your questions efficiently.
In addition, Tuya Support Center allows you to view the troubleshooting progress and check historical issues that have been resolved.
For details, visit https://docs.wgine.com/cn/platform/troubleshooting.html.
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