How can I obtain support from Tuya Support Center?

Last Updated on：2026-08-24 09:22:02

The Tuya Support Center is part of Tuya's intelligent service system, designed to comprehensively improve service quality and efficiency. As a platform communication tool, it resolves communication and collaboration issues between you and Tuya during product development and after-sales processes. We have a professional technical support team that responds to your issues efficiently. At the same time, you can check the processing progress of your issues here in a timely manner, ensuring that the progress is trackable and historical resolved issues are traceable.

Inquiry entry: https://service.console.tuya.com/8/3/list?source=support_center

For the specific operation manual, you can refer to the documentation: https://developer.tuya.com/en/docs/iot/troubleshooting?id=K9258orwg9heh