English
English
简体中文
Register
Log In
English
English
简体中文
Register
Log In
Language
English
English
简体中文
Register
Log In

How to transfer PID to another account?

Last Updated on2024-09-14 08:23:15
Transfer product means that you can let the specified account receive the product after completing the specified setting operation for the product under your name. After receiving the product successfully, your account will not see the product by default.
Operating procedures:
Please confirm whether the PID has a binding project. For the steps, please refer to: Cloud—Device—Associated Devices—Devices under Associated Products to find the corresponding PID, and click Unbind in the Operation column.
If there is a bound item, you need to unbind it first; if it is not bound, you can directly refer to the following process to transfer by yourself.

Operation Procedure:

  1. Product owner (hereinafter: factory) finds out product to be transferred to customer in the product list of Products - My Products.
  2. Click Manage Product link in the action bar, and select Transfer Product in the pop-up box.
  3. Review the notes in the pop-up box, enter the IoT console account to receive this product, and click Confirm and Generate Link button.
  4. Send the link of automatically copied transfer product to customer.
  5. Customer accesses this link after logging in with factory set receiving account, or access via customer's space authorized account, click receiving product, and the current product will be automatically transferred to customer's account name.

Notes:

  1. Once the product is accepted, factory will lose ownership of the product and will not be able to view and manage data, device, and other information related to this product.
  2. Both the factory and factory space authorized account can operate transferring the product.
  3. Only when factory transfers the product and the designated receiving account set up by the factory can receive the product, other accounts accessing this link will be prompted with no authorization.
  4. If it is an OEM product, in order to ensure the integrity and accuracy of the OEM's upstream and downstream relationship data, the new account number cannot be the same as the account number in the relationship data.
  5. After the product is transferred, the original authorization relationship of the product is all invalid, and the operation authorization needs to be re-operated.

Click for services and help

Help Center