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Smart Protect Help Center
Smart Protect Help Center
Smart Protect APP ( To C )
Protect Workstation APP (To B)
Smart Protect Workstation Web
Popular Topics
Security Workstation WEB Customized Service Configuration Guide Video
Security Workstation WEB Organization Management Operation Video
Security Workstation WEB "Dashboard" Module Introduction Video
What permissions does the enterprise administrator have, and can they change the permissions?
Security Workstation WEB "Data&Operation" Module Introduction Video
After adding devices, why the armed/disarmed function is disabled?
How to add an enterprise administrator?
Security Workstations WEB "Feedback" Module Introduction Video
Security Workstation WEB Business Management Configuration Guide Video
Latest Topics
1.3 An error occurred during purchase/payment, which resulted in the failure to purchase the service.
Cloud storage service does not require selecting a device, but for orders that have already been paid and are still within their validity period, the corresponding device panel shows no service?
Unable to access the cloud storage service purchase page when trying to buy cloud storage, or the cloud storage purchase page shows no products?
Unable to access the interface for selecting devices in cloud storage service?
The third-party payment app shows that the payment has been deducted, but there is no corresponding order displayed in the app, or it shows that the purchase has not been made or has been cancelled?
Device not appearing when adding to cloud storage service?
The device has never recorded any cloud storage events?
Why was a subscription unsubscribed?
The user needs to cancel a subscription?
The device missed recording some cloud storage events?
