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Cloud storage service does not require selecting a device, but for orders that have already been paid and are still within their validity period, the corresponding device panel shows no service?

Last Updated on2023-04-17 02:02:53
Reason for the issue: It is possible that the device is not in the correct home. Please confirm with the user if they have paired the device to a different home after purchasing cloud storage. If the homes are not consistent, the device needs to be paired to the home where cloud storage was purchased.