Tuya.com
English
English
简体中文
Register
Log In
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Language
English
English
简体中文
Register
Log In
Official Website
My Suggestions
Cancel
Tuya Help Center
Introduction & Cooperation of Tuya
Account Issues about IoT Platform
Device
Product Management
Data Center
Operation
Cost
AI Agent
Purchase Management
Purchase
Order Management
Agreement Management
Manufacturing
Trade Management
Other Issues of Purchase Center
Product Development
Smart Product Solutions
Device Development
TuyaOS
Wukong AI Hardware Developmengt
App Development
Cloud Development
Device Panel
Mini Programs
Value Added Service
Testing and Certification
Multi-Language
Manufacturing
Terms
Industry General Knowledge
Consumer After-sales Issues
After-sales Issues for buyers
Help and Services
Practical Guide
Purchase Management
When confirming production data, what is the function of the option to enable or disable the safe start?
How to issue and download a VAT special invoice?
Why can't the invoice be downloaded after the order has been shipped?
How to solve the problem of TuyaOpen authorization code being in the pending production status, which leads to the inability to pick up goods?
What actions need to be taken after payment to ensure the order binding is complete?
How long does it take to receive the invoice after purchasing a module/service? How do I obtain it?
Does it support VAT invoice?
How long will it take to deliver after the contract is returned? Can production be arranged first?
Can purchase orders be exported in bulk?
How to check the status of orders pending shipment?
1
2
3
4
5
•••
16
Click for services and help
Help Center
Consult
(001)844-672-5646
Submit Question