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Manage orders and export report

Last Updated on2023-03-10 09:36:09
Log into seller center. Click manage orders in the left menu bar.

Query orders:

Filter orders according to requirements

Export order report:

Click default report, in the pop-up window you can select the order report template to be exported.
Support exporting order reports of three format templates:
  • Default report: export all fields of all orders
  • Amazon report template: Exportable formats supported by Amazon FBA multi-channel fulfillment orders
  • Custom report: You can customize the export report fields (including the order of the fields) according to the needs of the customer's logistics system as shown below

Shipping:

Method 1: Filter the specified order and deliver it

1. Filter orders that need to be shipped.
2. Click order detail.
3. Click ship.
4. Select the logistics company in the pop-up box, such as UPS.
5. Enter the delivery tracking number.
6. Click OK to complete the order shipping.

Method 2: Batch Shipment

1. Click Batch Shipment > Download Template
2. Enter the order number, logistics company code and logistics order number.
Note:
  • Check the order ID, logistics company, and tracking number carefully. Tracking numbers can only be modified one by one after the shipment has been dispatched.
  • You can upload up to 1,000 orders per batch using an .xls, or .xlsx file no larger than 3 MB.
  • You must activate the logistics service to be able to query the logistics information. Subscribe Logistics Tracking
3. Click Upload to upload the order form.
4. After importing the form, click Batch Shipment.
5. The results of batch shipment will be displayed in Reports in the left menu bar. It will take a while for the report to export, please wait patiently.